Atlanta Water Crisis: A Timeline of Events (June – , )

Atlanta, a city known for its vibrant culture and southern hospitality, found itself grappling with an unexpected crisis—a major water main break that left a significant portion of the city high and dry. The situation unfolded rapidly, impacting residents, businesses, and essential services. As the city scrambles to address the issue, we provide a detailed timeline of the Atlanta water crisis, tracking its evolution and the ongoing efforts to restore normalcy.

Friday, May

The day began like any other in Atlanta, but by midday, a sense of unease began to settle in as reports of water outages trickled in from different parts of the city. What initially seemed like an isolated incident quickly escalated into a major crisis, leaving residents and officials struggling to grasp the magnitude of the situation.

Early Reports and Boil Water Advisory

Initial reports suggested a significant water main break in northwest Atlanta, impacting areas including downtown. The Atlanta Department of Watershed Management (DWM) promptly issued a boil water advisory for the affected areas as a precautionary measure. Little did anyone know, this was just the tip of the iceberg.

Widespread Closures and Second Major Break

As the day progressed, the impact of the water main break became increasingly apparent. Businesses, restaurants, and popular attractions like the Georgia Aquarium were forced to close their doors due to low water pressure or complete outages. MARTA stations also experienced disruptions, adding to the chaos. To make matters worse, a second major water main break was reported in Midtown Atlanta at the intersection of Eleventh and West Peachtree Street, throwing the city’s recovery efforts into further disarray.

Water Service Halted and Communication Breakdown

In a desperate attempt to contain the situation and facilitate repairs, DWM made the difficult decision to halt water service in a large portion of Atlanta, including the entirety of downtown. This drastic measure only amplified the sense of urgency and uncertainty. Adding fuel to the fire, residents and businesses expressed growing frustration over the lack of clear communication regarding the timeline for repairs and restoration of water service. The city seemed to be holding its breath, bracing for a long and uncertain weekend.

Saturday, June

As the sun rose on Saturday, the reality of the situation sunk in for many Atlantans. The water outages persisted, casting a long shadow over the weekend plans of countless residents. Essential services like Grady Memorial Hospital found themselves grappling with the impact of low water pressure, adding another layer of complexity to the crisis.

Continued Outages and Limited Communication

The day began with a sense of deja vu as residents woke up to dry taps for the second day in a row. The water outages continued to impact homes, businesses, and essential services, testing the patience of even the most composed Atlantans. The Atlanta Watershed Management, already facing criticism for its handling of the situation, provided minimal updates, further fueling the frustration and uncertainty that had gripped the city. People were thirsty, they were annoyed, and they wanted answers.

Closures Extended and Boil Water Advisory Expands

With the water crisis showing no signs of abating, more closures were announced for Saturday, including the Georgia Aquarium, the Children’s Museum of Atlanta, and the Carter Presidential Library. Events at State Farm Arena and various churches were also canceled or postponed, adding to the growing list of disruptions. In a move that surprised no one, DWM expanded the boil water advisory to a larger area, a stark reminder of the expanding impact of the water main breaks. It seemed like the city was on hold, waiting for a reprieve that seemed nowhere in sight.

Press Conference and State of Emergency

At p.m. on Saturday, Mayor Andre Dickens, flanked by representatives from the Atlanta Police Department, Fire Department, and DWM, addressed a press conference, the air thick with anticipation. Mayor Dickens began by acknowledging the gravity of the situation and apologizing for the lack of communication from city officials. He assured residents that crews were working “around the clock” to repair the water main breaks and restore service as quickly as possible. Recognizing the widespread impact of the crisis, Mayor Dickens declared a state of emergency, a move aimed at expediting the deployment of resources for repairs and assistance. This declaration was not merely symbolic; it reflected the seriousness of the situation and the city’s commitment to tackling it head-on.

Progress, Challenges, and the Blame Game

Amidst the grim updates, there were glimmers of hope. DWM announced “significant progress” on repairs at the Joseph E. Boone Boulevard and James P. Brawley Drive break, with pressurization of the system underway. Crews were also dispatched to the Midtown break at Eleventh and West Peachtree Street, with DWM expecting “significant progress soon.” However, the department stopped short of providing a definitive timeline for the complete restoration of water service, leaving residents in a state of limbo. As the blame game began, DWM attributed the breaks to Atlanta’s aging water infrastructure, specifically citing decay, corrosion, and the overall age of the system. This explanation, while not entirely unexpected, did little to soothe the frayed nerves of residents who were now facing the prospect of a waterless weekend.

Sunday, June

Sunday in Atlanta dawned with a mix of cautious optimism and lingering frustration. While DWM crews continued their relentless efforts to repair the water main breaks, the full restoration of service remained uncertain. The boil water advisory remained in effect for all impacted areas, a constant reminder of the ongoing crisis.

Water Service Gradually Returns

As Sunday unfolded, there were signs of progress, albeit gradual and uneven. Water service was slowly restored to critical facilities like Hartsfield-Jackson Atlanta International Airport, Fulton County Jail, Atlanta City Detention Center, Mercedes-Benz Stadium, and State Farm Arena. Some residential buildings also reported a resumption of water service, offering a glimmer of hope to weary residents. However, the situation remained fluid, with many areas still experiencing low water pressure or complete outages. The city was far from out of the woods, but these small victories offered a much-needed morale boost.

Sampling, Free Water, and Impact on Facilities

With the initial phase of repairs underway, DWM began water sampling in the Joseph E. Boone Boulevard and James P. Brawley Drive area to ensure water quality and safety. This was a crucial step towards lifting the boil water advisory, but it would take time for the test results to come back. In the meantime, Atlanta designated six stations where residents could receive free bottled water, a small gesture to alleviate the inconvenience caused by the crisis.